@article{oai:redcross.repo.nii.ac.jp:00006726,
 author = {TSUBAKI, Rika and 椿, 里加 and 芝, 美代子 and 山光, 康子 and 加世田, 俊一},
 issue = {1},
 journal = {日赤医学, The Japanese Red Cross Medical Journal},
 month = {Sep},
 title = {当院の接遇活動～モチベーション維持のために～},
 volume = {66},
 year = {2014}
}