@article{oai:redcross.repo.nii.ac.jp:00006725,
 author = {GOTO, Yasuko and 五藤, 康子 and 野村, 友子 and 元岡, 久代 and 江上, 菊代},
 issue = {1},
 journal = {日赤医学, The Japanese Red Cross Medical Journal},
 month = {Sep},
 title = {外来に於ける接遇の活動報告　～コーチング手法を取り入れて～},
 volume = {66},
 year = {2014}
}