@techreport{oai:redcross.repo.nii.ac.jp:00002902,
 author = {矢部, 由春 and 菊池, 真紀子},
 issue = {1},
 month = {Sep},
 title = {看護師及び受付事務業務改善がもたらす外来待ち時間の短縮効果},
 year = {2011}
}